![]() ![]() If you made the purchase with The Home Depot Consumer Credit Card, The Home Depot Commercial Revolving Charge, or The Home Depot Commercial Account you have 365 days to make the return. Other, smaller appliances are eligible for The Home Depot’s standard return policy, which allows you to return or exchange them within 90 days of purchase or delivery (even if they are not defective). However, keep in mind that if you refuse delivery and the item is not damaged or defective, you will not be issued a refund and the item will need to be rescheduled for delivery additional charges may apply. Īt the time of delivery, if you notice that the item is damaged or defective, you can refuse delivery and exchange the item or receive a full refund. The Home Depot typically refunds shipping fees if the return is due to an error on the part of the company, but major appliances are an exception to this policy - if you paid delivery fees, they will not be refunded. A representative will be able to help you process a return or exchange. Upon delivery, you have 48 hours to report the appliance damaged or defective by calling The Home Depot’s customer service department at (800) 455-3869. Most major appliances purchased at The Home Depot qualify for free delivery. However, if you don’t have the receipt, The Home Depot may be able to look it up in the system. ![]() You should return the appliance with all original components and the receipt. Major appliances include dishwashers, refrigerators, washers, dryers, and some microwaves. You can’t return major appliances to The Home Depot unless the item is found to be damaged or defective. ![]() For small appliances, you have 180 days to make a return. Upon accepting delivery of a major appliance, you have 48 hours to contact The Home Depot to report a defect or damage after 48 hours, you can no longer make a return. You cannot return major appliances to The Home Depot unless the item is found to be defective or damaged. ![]()
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